Terms & Conditions

1. Rapid accepts instructions only upon the terms and conditions set out below. No servant or
agent of Rapid Visas Ltd is permitted to vary these terms and conditions unless expressly
authorised in writing to do so. However any servant or agent shall have the full benefit of
these terms and conditions.

2. These terms and conditions govern the provision of all and any services provided by Rapid
Visas Ltd in respect of but not limited to the processing of visas, passports and/or documents
for their clients and all orders placed by their clients are made and accepted subject to the
terms hereinafter set out.

3. Rapid Visas Ltd will use its best endeavours to process applications for visas, passports and/or
documents at the client's request. However, Rapid Visas Ltd shall not be held responsible for
nor accept any liability for the actions of any consulate, embassy, or passport office in
delaying or not issuing such applications for any reason whatsoever, nor shall Rapid Visas Ltd
be held responsible for expense and/or delay arising from or in connection with:

(a) Incomplete application forms or
(b) Incorrectly or falsely completed application forms or
(c) Inaccurate or incomplete supporting documentation. Any expense or cost incurred by the
client due to these delays or non-issuances shall not be the responsibility of, nor shall any
charges be levied upon, Rapid Visas Ltd. Tickets for travel should not be purchased prior to
the visa/passport being issued unless they are a specific requirement for that consulate and in
such cases open tickets should be obtained.

4. Rapid Visas Ltd provides carefully compiled visa and passport information in good faith on the
express understanding that the said information is the interpretation of any or all information
provided by respective embassies, consulates or passport offices at any or all times and
Rapid Visas Ltd shall not accept responsibility or liability whatsoever for any errors and/or
omissions in the information.

5. Rapid Visas Ltd will endeavour, wherever possible, to process the client's visa, passport
and/or document based on the instructions given and application forms submitted, although it
is the client's express responsibility to ensure that the validity of the said visa/passport/
document obtained includes and covers the periods of time in which the client plans to enter
and leave the country or countries that the client is visiting and for the number of entries to
that country and is valid for the purpose intended.

6. Should a passport, document or other item be lost, misplaced, damaged, delayed or
destroyed by any means whatsoever, Rapid Visas Ltd shall only be responsible for the basic
replacement cost of said item should the fault rest with them. Rapid Visas Ltd is not
responsible for items misplaced, damaged, delayed or destroyed by a consulate, embassy or
passport office.

7. The fee which shall be payable by the client in respect of services provided by Rapid Visas Ltd
is exclusive of any consular or embassy charges whatsoever. Such consular or embassy
charges as may be made will be the absolute liability of the client who must make payment in
respect of those charges. Rapid Visas Ltd reserves the right to raise its charges at any time
with or without prior notice.

8. Consular fees and availability of services are subject to change without notice. Fees and
services may differ between the time the order is placed and when the ordered is completed.
Rapid Visas Ltd will endeavour to communicate said changes to the client where possible.
Rapid Visas Ltd reserves the right to select the most appropriate service available given the
time constraints as indicated by the client.

9. Rapid Visas Ltd will send completed applications by Royal Mail Special Delivery unless
otherwise instructed. A delivery charge will be added to your order. Royal Mail Special
Delivery, Same day couriers, UK Overnight Couriers, International Courier services and other
third party delivery companies are subject to the conditions set by these individual
companies. Rapid Visas Ltd accepts no liability for loss or delays incurred when using third
party delivery companies.

10. Payment of Rapid Visas Ltd fee is due together with any anticipated consular or embassy
charges upon Rapid Visas Ltd being instructed unless account facilities have been agreed in
writing prior to the said instructions.

11. Unless instructions are made in writing Rapid Visas Ltd shall not be held responsible for
taking such steps as are reasonably considered as fulfilling the implied instructions of the
client and/or as being in the best interest of the client and any charges for such services
rendered shall be wholly the responsibility of the client.

12. Where Rapid Visas Ltd receives any personal data, as defined by the Data Protection Act
1998, from the client it shall ensure it fully complies with the provisions of the Act and only
deals with the data to fulfil its obligations under the contract. Rapid Visas Ltd shall indemnify
the client for any breach of the Act which renders the latter liable for any costs, claims or
expenses. Rapid Visas Ltd shall allow its staff reasonable access to the information as is
necessary to ensure completion of the contract.

13. Rapid Visas Ltd reserves the right to retain all passports and documents until payment of the
aforementioned amounts is received in full.

14. Rapid Visas Ltd reserves the right to refuse in its total discretion to handle any application or
carry any item at any time and no reason need be given.

15. These terms and condition shall be governed by and construed in accordance with the laws
of England.